RINEX -- Quality of Service Policy

• RINEX management will take all necessary precautions to ensure maximum uptime for the RINEX facility; however it will not provide rebates of any sort for down time.
• RINEX will run on a non-blocking switching architecture to avoid delays.
• RINEX management shall ensure proper environment (Proper Air conditioning with Humidity control) at the facility.
• Members shall augment their bandwidth capacity to RINEX, if the utilization of the existing link exceeds 80% of the capacity for 4 hours in a day and for 7 days. Such capacity management shall be through increase of capacity and not through reduction routes announced.
• RINEX management will ensure that the facility is physically secure and will provide access to its members when needed.
• Members shall endeavor to provide advance notice via email to each of RINEX members, in the event that a service disruption or discontinuity can be foreseen.

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